Have I done something positive about someone to their face?

Today an older lady stopped in and needed help getting into her email account.
She had explained to me that she has not been on in a long time (last summer).
So we both open up Gmail and she types in her user name and password very slowly.
The computer showed wrong username or password in red written, she became upset that it wasn't working. I asked are you sure this is the correct username or password? She tells me yes its the same as it was last year. A couple minutes had gone by and her husband came in to use a computer also. I asked him If he knew about the username or password. He had a puzzled look then he reached into his pocket to grab out his wallet. Inside the wallet was a folded piece of paper With the username and password on it of his wife's email account. She forgot a word. Latter I had said the couple you are very smart keeping your password and username with you. Now she can access her account anytime and If she forgets again her husband has the piece of paper from last year in his wallet. The cutest thing is she only wanted to open her email to see her new born grandson photos sent by her son. Her only contact.