11.7.12

Success Story

This morning an older gentlemen had came into the c@p site wanting to access his Gmail account, He had thought he didn't remember the password but he was typing it in with spaces. So he had asked for help. I later get asked to help him recover his password for his online banking. It was simple to show him how to access the information. He kept saying sorry dear, I need help again. And sorry to bother you again. I responded to him that's what I am here for.. to help. He had said he usually calls his kids to help him on the computer but staying in Kingsport for the summer he said he will make weekly visits. It's the days where you know you can help someone.. Even if its just as simple as the return button or how to scroll a page. It's a wonderful feeling to see how much of a difference you can make on someone in one day.

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