13.7.12

Email Charter Challenge


To start the “Email Charter” should clarify that it is intend for emails sent in a formal environment. Informal emails don’t need to stress many of the points they cover. The author of this is clearly working in a high email load environment. Sounds like they are a busy secretary over burden with emails.

They bring up many good points that promote efficient use of emails in a high load formal environment. However, I kind of feel calling it a charter is a bit forceful. Calling it something like “email efficiency guide” may present a more light handed and voluntary approach.

The acronyms in #8, “EOM” and “NNTR,” sound useful but as pointed out few people know them. For #3 they do a good job of pointing out that a little attention to clarity is important for efficient email exchanges.I disagree with #4 some what. I like open ended question, but can see why a secretary short on time would prefer short precise questions. For #10 I personally practice this, but also really enjoy being able to email professor at all time. #9 I would say is situational, some times having a confirmation email is useful.

So over all I would have to say the author provides some useful tips to help make emailing more efficient. However, they are bit passive aggressive in their presentation. Their presentation just came a crossed to me as though they were writing a mad rant. I think it would have sounded better if it was written it as a request or as a strait forward appeal to increase email efficiency.

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